How to project leadership presence in a virtual environment

How to project leadership presence in a virtual environmentHow to project leadership presence in a virtual environmentBeing perceived as a leader is the essence of leadership presence. While most of my coaching focuses on helping leaders enhance their presence in face-to-face encounters, I also realize that a different set of skills is required for projecting leadership presence when communicating virtually.Communication mediums run a spectrum from lean to rich. A lean medium transmits less information than a rich medium. If you are schmelzglasing, texting or typing in a chat window (lean mediums), there is nothing that gives added clues to the meaning of what you write. A communication channel becomes richer as you add human elements. Telephone calls and teleconferences give listeners access to vocal clues. Videoconferencing allows participants to view facial expressions and hand gestures.Whether in an email, over the telephone, or on a video conference, you can project leadership p resence.EmailA recent report estimated that the average geschftlicher umgang person gets over 100 emails a day. Here are four ways to break through the clutterStart with a specific subject lineUsing a generic subject line like What do you think? or Checking in has much less impact than a specific Need suggestions for the meeting agenda by end of the day.Make your message clear and conciseBrevity makes a positive impact. People are mora likely to read short, concise emails than long, rambling ones, so make sure that your emails are as short as possible and try adding details in bullet points.Proofread your messageBefore you hit send, take a moment to review your email for spelling, grammar, and punctuation mistakes. Your email messages are as much a part of your professional image as your body language. Dont diminish your leadership presence by sending out a message that contains typos.Wait 24 hours when youre upsetIts never a good idea to send an email when youre angry or in the thr oes of any strong negative emotion although weve all done this. If you compose an email in anger (or frustration or disappointment), wait a day before sending it. Then read it over and see if its reflective of how you want to be perceived. (Does it enhance or deplete your leadership presence?) In almost all cases, youll either re-write or delete the original.Telephone callsOn a telephone call its all in your voice. The words you choose, your speaking pace, volume, tone, inflection, pauses all communicate their own messages. When you want to sound like a leader, here are my top four tipsLower your vocal pitchThe quality of your voice can be a deciding factor in how you are perceived. Speakers with higher-pitched voices are judged to be less empathetic, less powerful and mora nervous than speakers with lower pitched voices.One easy technique to use before joining the conference call involves putting your lips together and say, Um hum, um hum, um hum. Doing so relaxes your voice into its optimal lower pitch.Stay focusedYou may think you are fooling people when you check your messages or file your fingernails during a teleconference, but you are not. People can hear the disconnect in your voice and it reduces your leadership presence.Sit up and smileSitting up, squaring your shoulders, and keeping your head straight gives you vocal energy and smiling puts warmth in your voice.Build virtual trustUse inclusive language we, us, together as much as possible.Take a few minutes for small talk at the beginning of the call. The more you and your caller get to know one another on a personal level, the more likely you are to trust each other.Instead of just reacting to what someone says, acknowledge her first by saying Thats an interesting point you just made , or What you said reminds me of . . . or Building on your idea about Video conferencingIn video meetings, you project leadership presence visually. And what people see is often more impactful than anything you s ay. Here are for things to remember when on cameraLook like a leaderIt takes less than seven seconds for people to make judgments about your confidence, competence, professional status, and warmth. While a face-to-face meeting gives you added opportunities to create a positive impression (the way you enter the meeting room, shake hands, and so on), on the screen, its all about your visual presence. So be sure your grooming and wardrobe send the right message.Start off with the right attitudeRegardless of how tiring or frustrating your day may have been, before you go on camera pull your shoulders back, hold your head high, take a deep breath, and smile. Think about showing up as your best self - exuding ease, confidence and warmth.Make eye contactEye contact is hugely important in nonverbal communication. If a speaker actively seeks out eye contact, she is judged to be more believable, confident and competent. In person this involves looking directly in someones eyes. In a video me eting, you have to maintain eye contact by looking into the camera when you talk and at the screen when others are speaking. Its a good idea to lower the monitor camera a little so that you dont have to tilt your head back to gaze up at it. (And if you use notes, attach them at camera-eye level.)Watch your gesturesIf you use open gestures, youll be perceived more positively. But be aware that too much hand movement can look jerky on screen so slow your gestures down for the best effect. Gestures that are so large that your hands go out of view are useless, so keep your hands in the frame.Remember, too, that regardless of how comfortable you may be crossing your arms, this gesture is almost always perceived as a sign of resistance. And, since the human brain pays more attention to negative messages than it does to positive ones, people are unconsciously on the alert for signs that something is wrong.One final thought As important and pervasive as virtual communication is, when it co mes to projecting leadership presence, nothing beats the impact you can make in person. Massari is a Vice President at Ceasars Entertainment. His advice If its not that important, send an email. If its important but not mission critical, pick up the phone. If its critically important to the success of your organization, go see someone.Carol Kinsey Goman, Ph.D., is an international keynote speaker and leadership presence coach. Shes the author of The Silent Language of Leaders and creator of LinkedInLearnings video series Body Language for Leaders. For more information, visitCarolKinseyGoman.com.

5 Reasons Your Feedback Is Hurting, Not Helping

5 Reasons Your Feedback Is Hurting, Not Helping5 Reasons Your Feedback Is Hurting, Not Helping Feedback is an important tool for managers and leaders to help employees grow. Its also something employee want. A 2016 Clutch survey found that 68 percent of employees who receive accurate and consistent feedback feel fulfilled in their jobs. There are two important words in that statement accurate and consistent. Not all feedback can be described as such, which is just one of the many reasons it often hurts, rather than helps. When giving feedback to your employees, keep the following tips in mind to ensure its both heard and helpful.Dont take it personally doesnt take away the sting of critical feedback . Why? Thats because hearing critical feedback strikes at the heart of two core human needs- the need to learn and grow, and the need to be accepted just the way we are. Consequently, even a gentle suggestion to do something differently can leave us feeling wounded, exp lains Margie Warrell, leadership expert for Forbes .To avoid being too critical, use these tips from Emma Seppala , Ph.DYour feedback needs to be specific for it to be effective. This bedrngnis only helps the person on the receiving end, giving them a clear idea of what they need to do to improve, but allows you to be thorough and better prepared. Are you trying to acknowledge someones good work? Identify behaviors youd like the person to change? Or share how he or she ranks compared to the rest of the team? When you know the why behind your feedback, youll be able to better organize your thoughts, your message, and the conversation, says Lea McLeod, with The Muse .Create a templated a pre-feedback sheet. This can be used by leaders and managers, even employees doing peer reviews, to structure the information and meeting. With an outline and a plan, its easier to stay focused in both preparation and execution.Instead of assuming everyone wants to get feedback face-to-face , surv ey the employees you manage to get an idea of how theyd like to receive the information. For introverted people, feedback via online chat or schmelzglas may be easier to take than in person. If the person is too nervous, theyll have a hard time digesting and absorbing the information, rendering it useless. If you have too many employees to learn and remember each of their preferences, poll your team about what format they prefer. Give the top two group preferences as an option for every feedback meeting. For example, if you need to speak with someone, you might email and say, I want to give some feedback on your last project. Would you prefer via email or in-person? This extra step may take time, but your feedback will resonate better with each employee when its received in a way thats most impactful for them.For feedback to be effective, it needs to be given in a timely fashion- when it makes sense for the employee If its not delivered at the right time, the value of the message de preciates. Think of praise and encouragement. Even they lose their effect, if delayed. So, when is the right time? Its simple when people need to hear it, says Emilia Bratu, COO and Co-Founder of Hubgets .One way to ensure feedback is timely, is to keep it consistent with weekly feedback meetings with all employees that you manage. This ensures that theres an opportunity to provide timely feedback each week. It also gives employees a chance to ask for feedback and advice on a regular basis, despite your busy schedule. Feedback without an action is just criticism. If you want employees to improve based on feedback, there needs to be two things accountability and untersttzung. The two work hand-in-hand to make your feedback effective and useful. For example, when the meeting is done, ask how the employee believes he or she can improve to get back on track and make a plan together. The plan can be as simple as, I will ask you if Im uncertain about giving a discount, rather than makin g the judgement myself. By letting them come up with the plan, theyre empowered to hold themselves accountable. You then need to support their plan by providing further accountability and offering to help as needed. You can provide that support in a number of ways, the easiest being a weekly check-in to make sure your employee is sticking with it.Feedback is important, so make it effective . When you have a plan, a why and a way to support the employee while holding them accountable, you help employees grow- rather than simply hurting their feelings. Use these tips next time you need to provide an employee with feedback to be sure youre heard and they find value in it.

Read a child 5 books a day theyll hear 1.4 million words by kindergarten

Read a child 5 books a day theyll hear 1.4 million words by kindergartenRead a child 5 books a day theyll hear 1.4 million words by kindergartenHeres another argument to take screens away from babies and toddlers reading five books a day to your kid in the years before they enter kindergarten means theyll have heard 1.4 million mora words than kids that were never read to. Mic drop.Thats according to a new study published in the Journal of Developmental and Behavioral Pediatrics.Lead author and assistant professor of educational studies at Ohio State University Jessica Logan calls it the million-word gap, and says it could explain discrepancies in vocabulary and reading advancement.Follow Ladders on FlipboardFollow Ladders magazines on Flipboard covering Happiness, Productivity, Job Satisfaction, Neuroscience, and moreThe results of the study, which used data from 60 popular childrens books in order to estimate the number of words that children are exposed to when theyre read to, c oncluded that parents who read one picture book with their children every day exposed them to about 78,000 words a year. Over the 5 years, before they entered kindergarten, researchers estimated that kids from highly literate households (meaning they were read five books a day) heard a cumulative 1.4 million more words from being read to than children who were never read to.These books arent Ivanhoe think simple board books through their 3rd birthday and picture books after that.Kids who hear more vocabulary words are going to be better prepared to see those words in print when they enter school, said Logan, in a release. They are likely to pick up reading skills more quickly and easily.Logans research was inspired by her earlier work, which found that 25% of children in a national sample were never read to, and another 25% were read to only once or twice a week.Heres how many words kids will have heard by their 5th birthday based on how much they were read toNever read to 4,662Rea d to 1-2 times per week 63,570Read to 3-5 times per week 169,520Read to daily 296,660Read to daily (5 books a day) 1,483,300According to the results of this study, parents who only speak to their children instead of adding reading are doing them a disservice when it comes to literacy. Being read to is different and more important than simply overhearing speech, Logan says.This isnt about everyday communication, she says. The words kids hear in books are going to be much more complex, difficult words than they heard just talking to their parents and others in the home.You might also enjoyNew neuroscience reveals 4 rituals that will make you happyStrangers know your social class in the first seven words you say, study finds10 lessons from Benjamin Franklins daily schedule that will ersatzdarsteller your productivityThe worst mistakes you can make in an interview, according to 12 CEOs10 habits of mentally strong people

The 10 unmistakable habits of irresistible people

The 10 unmistakable habits of irresistible peopleThe 10 unmistakable habits of irresistible peopleToo many people succumb to the mistaken belief that being likeable comes from natural, unteachable traits that belong only to a lucky few - the good looking, the fiercely social, and the incredibly talented. Its easy to fall prey to this misconception.Some people, regardless of what they lack - money, looks, or social connections - always radiate with energy and confidence. Even the most skeptical individuals find themselves enamorad with these charming individuals.These people are the life of every party. Theyre the ones you turn to for help, advice, and companionship.You just cant get enough of them, and they leave you asking yourself, What do they have that I dont? What makes them so irresistible?The difference? Their sense of self-worth comes from within.Follow Ladders on FlipboardFollow Ladders magazines on Flipboard covering Happiness, Productivity, Job Satisfaction, Neuroscienc e, and moreIrresistible people arent constantly searching for validation, because theyre confident enough to find it in themselves. There are certain habits they pursue every day to maintain this healthy perspective.Since being irresistible isnt the result of dumb luck, its time to study the habits of irresistible people so that you can use them to your benefit.Get ready to say hello to a new, more irresistible you.They focus on people more than anything elseIrresistible people possess an authentic interest in those around them. As a result, they dont spend much time thinking about themselves. They dont obsess over how well theyre liked, because theyre too busy focusing on the people theyre with. Its what makes their irresistibility landseem so effortless.To put this habit to work for you, try putting down the smartphone and focusing on the people youre with. Focus on what theyre saying, not what your response will be, or how what theyre saying will affect you. When people tell you something about themselves, follow up with open-ended questions to draw them out even more.They are authenticIrresistible people are who they are. Nobody has to burn up energy or brainpower trying to guess their agenda or predict what theyll do next. They do this because they know that no one likes a fake.People gravitate toward authentic individuals because they know they can trust them. Its easy to resist someone when you dont know who they really are and how they really feel.They find reasons to love lifeIrresistible people are positive and passionate. Theyre never bored, because they see life as an amazing adventure and approach it with a joy that other people want to be a part of.Its not that irresistible people dont have problems - even big ones - but they approach problems as temporary obstacles, not inescapable fate. When things go wrong, they remind themselves that a bad day is just one day, and they keep hope that tomorrow or next week or next month will be better.They d itch the small talkTheres no surer way to prevent an emotional connection from forming during a conversation than by sticking to small talk. When you robotically approach people with small talk this puts their brains on autopilot and prevents them from having any real affinity for you. Irresistible people create connection and find depth even in short, everyday conversations. Their genuine interest in other people makes it easy for them to ask good questions and relate what theyre told to other important facets of the speakers life.They treat EVERYONE with respectWhether interacting with their biggest client or a server taking their drink order, irresistible people are unfailingly polite and respectful. They understand that - no matter how nice they are to the person theyre having lunch with - its all for naught if that person witnesses them behaving badly toward someone else. Irresistible people treat everyone with respect because they believe theyre no better than anyone else.Th ey have integrityPeople with high integrity are irresistible because they walk their talk, plain and simple. Integrity is a simple concept but a difficult thing to practice. To demonstrate integrity every day, irresistible people follow through, they avoid talking bad about other people, and they do the right thing, even when it hurts.They dont try too hardIrresistible people dont dominate the conversation with stories about how smart and successful they are. Its not that theyre resisting the urge to brag. The thought doesnt even occur to them because they know how unlikeable people are who try too hard to get others to like them.They smilePeople naturally (and unconsciously) mirror the body language of the person theyre talking to. If you want people to find you irresistible, smile at them during conversations and they will unconsciously return the favor and feel good as a result.They make an effort to look their best (just not too much of an effort)Theres a massive difference betw een being presentable and being vain. Irresistible people understand that making an effort to look your best is comparable to cleaning your house before company comes - its a sign of respect for others. But once theyve made themselves presentable, they stop thinking about it.They recognize the difference between fact and opinionIrresistible people handle controversial topics and touchy subjects with grace and poise. They dont shrink from sharing their opinions, but they make it clear that theyre opinions, not facts. Whether discussing global warming, politics, vaccine schedules, or GMO foods, irresistible people recognize that many people who are just as intelligent as they see things differently.Bringing it all togetherIrresistible people did not have fairy godmothers hovering over their cribs. Theyve simply perfected certain appealing qualities and habits that anyone can adopt as their own.They think about other people more than they think about themselves, and they make other pe ople feel liked, respected, understood, and seen. Just remember the more you focus on others, the more irresistible youll be.Travis Bradberry is the co-author ofEmotional Intelligence 2.0and the co-founder ofTalentSmart.Thiscolumnfirst appeared onLinkedIn.You might also enjoyNew neuroscience reveals 4 rituals that will make you happyStrangers know your social class in the first seven words you say, study finds10 lessons from Benjamin Franklins daily schedule that will double your productivityThe worst mistakes you can make in an interview, according to 12 CEOs10 habits of mentally strong people

Infographic Job Search Like a Presidential Campaign

Infographic Job Search Like a Presidential CampaignInfographic Job Search Like a Presidential Campaign19searching for a jobfor while, your job searchcan seem as long as a presidential campaign. Barack Obama and Mitt Romney have been running for office for months and months, and theyre essentially in one long job interview to be hired for the most important job in the United States. With the job market mora competitive than ever, maybe you should stop searching and start campaigning for a job.Both presidential candidates and job candidates have to worry about many of the same things. Just like the presidential candidates, your words, your appearance, and your online presence will all be judged before youre elected to your dream job. Whether this dream job takes you to a cubicle, the corner office, or all the way to the White House, its important to treat your job hunt like a well-run campaign.The infographic below, compiled by Spark Hire, an online video resume and interviewing platfo rm, looks at how job seekers can take a page out of the presidential playbook.From social media to networking, the presidential candidates know a thing or two about campaigning for a job. So why not take some lessons from the best and apply them to your job search activities?

The History of Aux Resume Now Refuted

The History of Aux Resume Now Refuted Job search agents may expire after a time period, based on the businesss preferences. A fantastic resume would assist with that. Today, there are a lot of fonts to pick from that it can get confusing as to which ought to be used for a resume. Now that you know how resume examples will allow you to create an impressive resume, you will need to take time to locate a very good example for you to use. If youre using one of these browsers, this shift is not likely to affect you. Choose the title of the job which you want to apply for. Last, choose the proper file and click Open. Ultimately, choose the proper file and click Select. The Awful Secret of Aux Resume Now My aim is to find the job. You are not going to get the job if you cannot come to get contacted for a work interview, plain and simple. Well, that and in the event that you really wish to get that job. If youre interested in a remarkable job, you want to have an incredible j ob application. 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Showcasing your Skills for your Next Review

Showcasing your Skills for your Next Review Most people fitting the classical definition of overachiever dislike the term as they see themselves in a completely different way. If you are an overachiever, you probably just like learning new things, challenging yourself to move beyond your current comfort zone, and demonstrating your skills to yourself and others. And while others may either be in awe or resentful of your abilities, its up to you to take advantage of your unique motivations and get rewarded for your hard work. If you find that you arent getting the attention you are primarily seeking, such as from your boss, it is important to question why this is the case. If its because you arent doing enough to show off your skills or because you arent doing enough to track yourself so as to use your accomplishments most effectively, heres how to use make sure you stand out during your next employee review and get noticed for all of the extra effort you commit to your job every day . First, while you probably dont want to be branded as the office suck-up, you do want to constantly display your value to your employer and your willingness to grow and remain competitive. Thats why it is vital to take advantage of all opportunities you have to stand out. Offer suggestions to solve problems, volunteer for large or unpopular projects, and diversify your skill set by helping coworkers with tasks not specifically within your field of expertise. There will always be occasions where you are turned down but you can enhance your reputation by being one of the few who regularly volunteers to participate in tasks outside of the typical daily routine.The best way to keep up with your mounting list of contributions is to track them. Tracking can be as simple as creating a monthly Word document with a table that lists each task you have done that goes beyond the expectations of your job desc ription. Dont assume that your boss is keeping track of your accomplishments. If you are ever asked about your value to the company during a review, you have a list you can easily consult to show just how much youve contributed beyond the bare minimum.Tracking also lets you see when your contributions may be flagging so that you can ramp up your participation in other projects. By regularly monitoring your output, you will always be aware of how you are doing and can even help you create new monthly goals by reminding you of ways you have stepped up in the past.When it is time for an employee review, you will already have all of the information you need to present the positive things you have provided to your company. Now is the time to show it all off and make the best of the face-to-face with your boss by making the case as to why you are the best employee for your job. Of course, make sure your chosen tasks are relevant to your industry and help highlight how irreplaceable you ar e.